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Paramedics & Ambulance Officers

The AEAWA Paramedic Committee

Dave Abbott  Wangara – Red/Green – 0408 485 208

Dave Bryant  Bunbury – Blue – 0422 992 193

Gary Davies  Broome – Green – 9192 0714

Tim Dunlop  Osborne Park – Green – 9334 6052

Cam Fiddock  Kunnanurra – Blue – 9168 2844

Craig Hubbard  Joondalup – Blue – 9301 2167

Justin Ingrey  East Bunbury – Red/Blue – 0438 646 351

Jon Flockton  Bunbury – Red – 9791 4999

Lee Mack  Joondalup – Black/Blue – 0409 682 834

Troy Sayer  Melville – Blue/Red – 9364 9410

Earl Stamp  Ellenbrook – Black – 6296 3595

Ambulance Officer/Paramedic Certified Agreements

Here you will find all of the Certified Agreements related to  Ambulance Officers and Paramedics.

The Ambulance Officer/Paramedic Joint Consultative Committee

Here you will find information related to the JCC meetings.

The Paramedic JCC Meeting Minutes

Paramedic JCC May, 2022

Meeting commenced
10:00-14:00 on May 4th, 2022

Committee Attendee’s
John Thomas and Lee Waller

Committee Apologies
Mike Hardwick, Dave Higgins, Donelle Carver and Conrad Fairhead.

SJA Attendees
Joe Cuthbertson, Karren Stewart, Kathryn Smith, Joel Moore and Natalie Braxton.

Opening Statement
SJA commenced with stating that significant progress had been done regarding the Recruitment Committee (aka progression). And a brief overview of organisational statics was discussed. SJA provided the following.

  • 510 hours of ramping last month (April 2022) up 100 hours from this time last year.
  • Fit to sit patients have increased by 38%.
  • Multi-patient take overs have increased by 30%.
  • The ETOCH Pilot has had a significant impact in reducing shift extensions.
  • This Pilot is to end soon, and a Report will be presented to ascertain if it should continue.
  • 224 vehicles are doing approximately 185 hours p/w of shift extensions up 100 hours from this time last year.
  • 4×4 vehicles are doing approximately 150 hours p/w of shift extensions up 30 hours from this time last year.

Paramedic Safety
SJA commenced by stating there have been 755 officers who have attended and completed the Violence and Aggression Training Programme during CEP. This is evident by the increases in reportable near misses and actual cases now being reported. This is due to SJA believing that staff are now far more likely to report these instances. SJA went onto reiterate to all staff the importance of reporting instances of violence towards staff.

Safer Depots
Property are reviewing certain locations to ascertain the levels of safety for personnel. Currently Merriwa depot (which have reported an increase in near misses over the past few years) is the current priority.

The AEAWA would like to state if you feel your working location is unsafe in anyway they should list the reasons why to [email protected] and your committee will ensure it is reviewed by the organisation.

The Corpuls
Under instruction of the Deputy President of Fair Work discussions were to take place over the data capture of audio recordings held by SJA. The AEAWA have long thought that this would be used as a disciplinary tool by the organisation and not a training one. Feedback in relation to the internal Corpuls document will be discussed at another meeting.

Medication Checks
A small group of officers were wanted to review the process around checks. There were no nominations so this item will be placed back into the Paramedic JCC.

Country Housing
Many officers have approached the AEAWA expressing disappointment over finding housing whilst on country postings. SJA have admitted they are finding suitable housing in the location either extremely expensive or non-existent. This is unlikely to change any time soon. SJA are committed to reviewing more options.

ANY member who finds themselves with this issue should contact the AEAWA so that we can assist you through this process.

Stryker Stretcher Rollout
Currently every depot in the metropolitan area has at least one Stryker, over the coming months this is expected to grow to two. There are also three more Stryker’s to be fitted this week. The rollout has been a bit slower in Country regions as RFDS and NETS have had teething issues with the joining of their equipment onto ours. NETS and RFDS are currently addressing this problem. Most of the staff have been trained in the Stryker, and from this point that training will fall back to the College.

More PTS vehicles to enter the fleet
SJA have increased the Transport fleet, meaning that there should be fewer instances of Ambulance Transport Officers requiring to work out of Ambulances. This will impact the number of vehicles available for ambulance crews utilise.

The AEAWA would like to hear from our Transport Members if there are any instances were crews cannot respond to calls due to the vehicle they would normally respond in has been allocated to a Transport crew. 

Portable Radios
There appears to be a move to hasten the implementation of the portable radios. SJA wanted a discussion with the AEAWA at today’s meeting to occur.

The AEAWA reiterated that due to almost 30% of our SOC colleagues on the radio receiving Acoustic Shock Incidents, we have no real appetite to discuss this topic until the entire radio network has been upgraded and has been declared safe for us to use. Our SOC members have been instructed by SJA that the system has NOT been fixed, therefore a directive has been given to not use headsets whilst on radio. We feel this is a safety issue that needs rectifying before discussions around the portable radios occur.

The Uniform Committee
This project has been implemented by the Procurement Team and a working group has been established. More information will be provided soon.

Representing the AEAWA will be Tania Hill and Jesse George. Their Proxies will be Lee Waller and Mike Hardwick. The AEAWA have chosen proxies as many meetings occur on shift and delegates (due to workload) are rarely released. Proxies ensure the meetings continue and the completion of the process doesn’t drag on.

New Demand Vehicles
The AEAWA questioned the number of demand vehicles is over the agreed total that was discussed at the Fair Work Commission. Questions were asked around who decides who gets a go on these vehicles? Does the list sit at rosters? Is there Manager Involvement? What is the process?

SJA stated that many variables are used, yes it does sit with rosters, it is a list that is ultimately used. The AEAWA stated there were 24 224 vehicles not filled, do we have a list for those? SJA did state that 224 vacancies will be filled first. We find it strange when 6 224 vehicles are closed but 10 Demand Trucks get filled. The AEAWA spoke about cases of individuals who have been on the Demand Vehicle roster list for 12-months and have never been placed on it. We would like more transparency around this.

Working with Children Checks
The feedback from the Department of Communities is that Paramedics, as they only enter and leave the hospitals in a relatively short time span (obviously no one has explained ramping to them) do not require these checks. SJA are aligning with those recommendations with the box we check under our AHPRA registration (reportable instances) as being sufficient evidence. The comment was made that SJA should strive to be over and above the legislation.

LMS Courses
Basically there is no time to complete these courses on shift, and no safe ergonomically assigned area to do them in. The AEAWA are not opposed to our members learning, and improving their knowledge base, we just acknowledge the obvious. If there is no time at work, it is done at work (and we are taken of the road to do it) or in our own time (if the officer agrees to it and overtime rates are paid). SJA appear to not want to entertain the OT idea.

Currently there has been the interest of SJA during the Recruitment Process meetings to have officers complete the LMS Training Packages in order to gain more points during the progression stages. We believe this is the start of doing these training packages in your own time with no payments for doing so.

COVID Absenteeism
Current data shows 148 COVID related personnel have been off in the previous 7 days which is why the rise in the BCP has occurred as this affects cycle times.

Next Meeting

Paramedic JCC December, 2020

Meeting Date
13:00-15:20 on December 21, 2021

Committee Attendee’s
John Thomas, Lee Waller and Dave Abbott

Committee Apologies
Donelle Carver and Dave Higgins

Incidents of violence and aggression
A committee is to be formed to combat incidents of violence and aggression directed towards ambulance personnel. This training will be provided by peers and external resources. The AEAWA responded in regard to the previous meetings as the OSH representative that he believed SJA and the parties had reached a position where external providers were sourced to provide de-escalation techniques. This was advised by SJA that this was not the case and that the intention was to ‘train’ peers to deliver the program. The AEAWA are supportive of de-escalation training however, the AEAWA will not accept our members who get assaulted being held accountable for the actions of a violent patient or bystander, nor will we support an initiative in which SJA can ‘hang out’ the crew for being assaulted.

We are the only state in Australia that hasn’t had training in de-escalation techniques. The AEAWA reminded SJA that we are the ONLY service in Australia that has NOT provided Professional Violence and Aggression training to employees.

SJA employing yet another manager
Appointment of the CP Manager. SJA have felt the need to employ another manager for this group. SJA were made aware that in accordance with the Report on Government Services SJA are the most heavily managed ambulance service, these Government statistics were from 2 years ago (with 65% of employed staff being on road or in SOC). That was before the new senior management appointments. SJA believe they require more managers to make the business run appropriately. The AEAWA strongly stated that more ‘on road’ and in ‘SOC’ resources are required.  In essence what will managers do for the community of Western Australia who are waiting 4 hours for an ambulance?

More Country Paramedics
WACHS wanting more paramedics in the country regions. At this stage discussions between SJA and WACHS are occurring on where these resources should go and how many are required. Difficulty is WACHS want to fund these positions for two years, were once resources are placed into an area both SJA and the AEAWA want them to remain there. At this stage it looks like a mixture of paramedics, community paramedics or even PTOs. The AEAWA will seek further discussions with WACHS regarding these resources.

More Managers
SJA wanted to outline their new management structure. This recruitment of greater numbers of managers is for SJA to identify ‘inefficiencies’. This was met with an unfavourable response, SJA appear to be able to put management positions together extremely quickly, but never seem to boost the employees in green.

Hospital Liaison Managers
Hospital Liaison Managers are being supported and SJA believe that these positions are making a difference. The AEAWA do not agree with this statement. Our members believe that ramping is getting worse, and that the role CAN NOT reduce these issues. It is a wider health systemic issue.

Taking patients for x-rays whilst ramped 
Whilst on the ramp ambulance crews are basically becoming hospital workers; taking patients for x-rays and other testing areas within the hospitals. The AEAWA believe that this is a hospitals job, taking patients through the hospital system IS NOT and ambulance role, there are no policies on what to do, it has not been ergonomically assessed and what happens if the patient deteriorates. If a patient goes into these procedures, WE ARE NOT IN WITH THEM! How do we do observations and how do we assess the patient, who is responsible when the patient deteriorates.

Single Officers tasked to be a ramping officer
SJA is tasking single employees to become solo ramping paramedics. The AEAWA is amazed SJA is allowing this to happen. Patients are not being admitted into the hospital as it is too busy and the AMA believe taking care of multiple patients during these times presents significant clinical risk, however SJA believe that risk can just simply be placed onto single officers.

The AEAWA will not and never will support a single officer being on the ramp as this goes against all current policies written by the organisation. The clinical risk is too high.

Stryker Stretcher Update
LMS training has been in place for the current Ferno F50 stretchers which most staff have completed. There is a purchase order for 83 Stryker stretchers which will be arriving in 3 months and more will follow, The rollout will be initially for ‘new builds’ only as workshops require time to refit the current
vehicles. The training will commence shortly.

Duty Manager CAD Updates
Duty Manager Sending Out Information on CAD Regarding No Back Ups. SJA to review.

Pre Shift Checks
The AEAWA have asked SJA for the ‘minimum requirement for shift start’ for years as our members have come to work 15mins early to check vehicles so they could be available for 07:00 jobs and at no cost. Management were advised that officer’s shifts commence at certain times 0700 & 1800 and then vehicle checks, drug reconciliation etc. take place. Also if crews are dispatched without opportunity to check vehicles who is responsible for failed defibrillation or missing equipment etc. As SJA appear extremely unsupportive to the membership, the committee and its members now feel that this good will has ended. SJA advised the minimum a crew should be doing is the drug check, and a defibrillation check on the Corpuls3 to ensure monitor is operational. It was estimated by SJA that this check should take 4-5minutes.  We have asked SJA to provide that detail in writing.

Xmas cancellation of shift party’s and hampers
This was the CEO’s decision and all Directors stood by it. AEAWA made it VERY clear that this was a very poor decision and has had a major negative impact on moral State wide amongst all operational Staff. This decision was made worse with the announcement of a Xmas function for “Friends of SJA” plus all Directors received Xmas hampers.

Next Meeting

Paramedic/Ambulance Officer Surveys

The Culture Survey

Survey Status – Closed

Survey Data Collected – November 11th 2021 – November 29th 2021

Survey Results – Click here.

The SJA Proposed 4x4 Survey

Survey Status – Closed

Survey Data Collected – August 1st 2021 – September 16th 2021

Survey Results – Pending

Metropolitan Management Model Survey

Survey Status – Closed

Survey Data Collected – August 1st 2021 – September 16th 2021

Survey Results – Tabled. To view the results please click here.

South West Pilot Survey

Survey Status – Closed

Survey Data Collected – April 11st 2020 – November 13th 2020

Survey Results – Tabled. To view all survey results and data please click here.

Paramedic EBA Survey

Survey Status – Closed

Survey Data Collected – June 29th 2020 – September 16th 2020

Survey Results – These results are still ongoing.

Ambulance Officer/Paramedic News

News articles and media reports relating to your employment will be situated here. If you find articles you think should go up here please email the link to the committee ([email protected]).

NewsParamedic News

Overtime Denied

There have been many instances of late were members have contacted the AEAWA after being denied overtime from rosters only to find out that numerous RASO crews have filled the gaps in the roster. The AEAWA Executive have contacted SJA after each of these reported instances, as we believe this…
Lee Waller
16 April 2022
Call Centre NewsNewsParamedic NewsTransport

Victoria Police

The AEAWA wish to extend deepest sympathy and condolences to the family, friends and colleagues of the Victorian Police officer who recently lost their life while serving the community. Our thoughts are also with her colleague who is currently in hospital with serious injuries.
Lee Waller
9 April 2022

If you would like to see positive changes for Paramedics then be a part of the AEAWA Committee.

Contact us and become an AEA Committee Member.