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A committee is to be formed to combat incidents of violence and aggression directed towards ambulance personnel. This training will be provided by peers and external resources.
The AEAWA responded in regard to the previous meetings as the OSH representative that he believed SJA and the parties had reached a position where external providers were sourced to provide de-escalation techniques. This was advised by SJA that this was not the case and that the intention was to ‘train’ peers to deliver the program.
The AEAWA are supportive of de-escalation training however, the AEAWA will not accept our members who get assaulted being held accountable for the actions of a violent patient or bystander, nor will we support an initiative in which SJA can ‘hang out’ the crew for being assaulted.
We are the only state in Australia that hasn’t had training in de-escalation techniques. The AEAWA reminded SJA that we are the ONLY service in Australia that has NOT provided Professional Violence and Aggression training to employees.
Appointment of the CP Manager. SJA have felt the need to employ another manager for this group.
SJA were made aware that in accordance with the Report on Government Services SJA are the most heavily managed ambulance service, these Government statistics were from 2 years ago (with 65% of employed staff being on road or in SOC). That was before the new senior management appointments. SJA believe they require more managers to make the business run appropriately. The AEAWA strongly stated that more ‘on road’ and in ‘SOC’ resources are required.
In essence what will managers do for the community of Western Australia who are waiting 4 hours for an ambulance?
WACHS wanting more paramedics in the country regions.
At this stage discussions between SJA and WACHS are occurring on where these resources should go and how many are required.
Difficulty is WACHS want to fund these positions for two years, were once resources are placed into an area both SJA and the AEAWA want them to remain there. At this stage it looks like a mixture of paramedics, community paramedics or even PTOs.
The AEAWA will seek further discussions with WACHS regarding these resources.
SJA wanted to outline their new management structure. This recruitment of greater numbers of managers is for SJA to identify ‘inefficiencies’.
This was met with an unfavourable response, SJA appear to be able to put management positions together extremely quickly, but never seem to boost the employees in green.
Hospital Liaison Managers are being supported and SJA believe that these positions are making a difference.
The AEAWA do not agree with this statement. Our members believe that ramping is getting worse, and that the role CAN NOT reduce these issues. It is a wider health systemic issue.
Whilst on the ramp ambulance crews are basically becoming hospital workers; taking patients for x-rays and other testing areas within the hospitals.
The AEAWA believe that this is a hospitals job, taking patients through the hospital system IS NOT and ambulance role, there are no policies on what to do, it has not been ergonomically assessed and what happens if the patient deteriorates. If a patient goes into these procedures, WE ARE NOT IN WITH THEM! How do we do observations and how do we assess the patient, who is responsible when the patient deteriorates.
SJA is tasking single employees to become solo ramping paramedics. The AEAWA is amazed SJA is allowing this to happen. Patients are not being admitted into the hospital as it is too busy and the AMA believe taking care of multiple patients during these times presents significant clinical risk, however SJA believe that risk can just simply be placed onto single officers.
The AEAWA will not and never will support a single officer being on the ramp as this goes against all current policies written by the organisation. The clinical risk is too high.
LMS training has been in place for the current Ferno F50 stretchers which most staff have completed. There is a purchase order for 83 Stryker stretchers which will be arriving in 3 months and more will follow, The rollout will be initially for ‘new builds’ only as workshops require time to refit the current
The training will commence shortly.
Duty Manager Sending Out Information on CAD Regarding No Back Ups.
SJA to review.
The AEAWA have asked SJA for the ‘minimum requirement for shift start’ for years as our members have come to work 15mins early to check vehicles so they could be available for 07:00 jobs and at no cost. Management were advised that officer’s shifts commence at certain times 0700 & 1800 and then vehicle checks, drug reconciliation etc. take place. Also if crews are dispatched without opportunity to check vehicles who is responsible for failed
defibrillation or missing equipment etc.
As SJA appear extremely unsupportive to the membership, the committee and its members now feel that this good will has ended. SJA advised the minimum a crew should be doing is the drug check, and a defibrillation check on the Corpuls3 to ensure monitor is operational. It was estimated by SJA that this check should take 4-5minutes.
We have asked SJA to provide that detail in writing.
This was the CEO’s decision and all Directors stood by it.
AEAWA made it VERY clear that this was a very poor decision and has had a major negative impact on moral Statewide amongst all operational Staff. This decision was made worse with the announcement of a Xmas function for “Friends of SJA” plus all Directors received Xmas hampers.
Here you will find information specific to Paramedics and Ambulance Officers; including your Certified Agreement and any AEAWA Statements relating to Paramedicine.
Here you will find information specific to Paramedics and Ambulance Officers surveys and the results from each of the surveys you have assisted in. You participation in these surveys is vital for feeding information back to the SJA Executive.
News articles and media reports relating to your employment will be situated here. If you find articles you think should go up here please email the link to the committee ([email protected]).